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Privacy Policy 

Grid & Spirit Design Bureau

Overview

We respect your privacy and handle your personal data responsibly and in line with GDPR requirements.

This policy explains what we collect, why we collect it, and how it is used.

What data we collect

We only collect personal information that is necessary for the operation of our services, communication with clients, and (where explicitly agreed) marketing purposes.

This may include basic contact details and limited business information provided by you directly:

  • Name

  • Email address

  • Company details (if provided)

  • Messages or project enquiries

When we collect data

We may collect personal data when you:

  • Contact us via email, phone, or in person

  • Submit an enquiry through our website

  • Sign up for our newsletter or updates

  • Engage with us as a client or potential client

Newsletter & email updates

We use Mailchimp to manage our email communications. If you choose to subscribe to our mailing list, your data will be transferred to Mailchimp for processing in accordance with their privacy standards.

You can read more about Mailchimp’s data practices on their official website.

How long we keep your data

We retain your information only for as long as it is necessary to maintain our working relationship or to fulfil the purpose for which it was collected.

Once our engagement ends, we securely delete or anonymise your data in accordance with best practice and legal requirements.

Legal basis for processing

We process personal data under the following legal grounds:

Consent

Where you have explicitly agreed to receive marketing communications, we rely on your consent. You may withdraw this at any time.

Contractual necessity

We may also process your information where it is required to deliver services, manage projects, issue invoices, or fulfil contractual obligations.

How we use your information

Your data may be used for:

  • Responding to enquiries or requests

  • Delivering our design and consultancy services

  • Managing client projects and communications

  • Issuing invoices and handling administration

  • Sending occasional marketing updates (only if you opt in)

Marketing emails are typically sent sparingly and focus on relevant updates or selected bureau work you may find useful.

Sharing of data

We do not sell, rent, or trade your personal information.

We only share data with third-party service providers where necessary for business operations (for example, email marketing platforms), and only where they comply with applicable data protection laws.

Any further sharing would only occur with your prior consent.

Your rights

You have the right to:

  • Request access to the personal data we hold about you

  • Ask for corrections to inaccurate information

  • Request deletion of your data where applicable

  • Withdraw consent for marketing communications at any time

To exercise any of these rights, you may contact us directly.

Accessing your data

You can request a copy of your personal data by contacting us at:

Grid & Spirit Design Bureau
Email: bureau@gridspirit.com

Marketing opt-out

If you have subscribed to our mailing list, every email we send includes an unsubscribe option. Once you opt out, your email will be removed from our marketing database securely.

Please note that even if you unsubscribe from marketing, we may still need to contact you regarding active or ongoing projects.

Cookies

Cookies are small text files stored on your device when you visit a website. They help websites function properly and provide insight into how visitors interact with content.

Types of cookies we use:

  • Essential cookies – required for website functionality and security

  • Analytics cookies – help us understand how visitors use the site

  • Functional cookies – remember user preferences and settings

  • Third-party cookies – may be used by embedded services (e.g. video platforms)

Cookies we may use

Our website may use cookies including:

  • Google Analytics cookies to understand visitor behaviour in an anonymous form

  • Session and security cookies used by our website system

  • Cookies supporting embedded media such as video players

These cookies help us improve website performance and user experience.

Google Analytics

We use Google Analytics to better understand how visitors interact with our website and which content is most useful.

This data is collected in aggregated form and does not directly identify individual users.

You can opt out of Google Analytics tracking by installing the browser add-on provided by Google.

Data security

We apply appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. These safeguards are regularly reviewed and updated where necessary.

Changes to this policy

We may update this Privacy Policy from time to time to reflect legal updates or changes in how we operate. Any updates will be published on this page.

Contact us

If you have any questions about this policy, your rights, or how your data is handled, you can contact us at:

Grid & Spirit Design Bureau
Email: bureau@gridspirit.com